SUPPORT
Frequently Asked
What is LUXERNN Media Atelier?
LUXERNN is an autonomous, privacy-first luxury media platform publishing editorial dispatches across eleven studios — from sovereign territory and longevity to horology and gemology. It is built for readers who value discretion, depth, and zero external dependencies.
What is a Maison Passkey?
Your Maison Passkey is a sovereign 16-character credential (format LUX-XXXX-XXXX-XXXX) generated locally at enrollment. It replaces passwords entirely. It is stored only in your browser and on your membership record — it cannot be recovered if lost.
What are the membership tiers?
Free readers access public dispatches. Maison members unlock gated editions such as the Haven Atlas. Syndicate members access the deepest tier, including the Century Compass and restricted avionics dispatches. Tiers are elevated at the Atelier’s discretion.
How does the Executive Audio narration work?
Narration uses your browser’s built-in Web Speech API. The article text is synthesised to speech entirely on your device. No audio is sent to any server, and no external API keys or third-party voice services are used.
Is LUXERNN content available for AI training?
No. LUXERNN content is explicitly excluded from automated LLM training corpora. A machine-readable opt-out is served in site headers and our knowledge graph. Scraping or training on our corpus is contractually prohibited.
How does LUXERNN protect my privacy?
We use no third-party analytics, advertising trackers, or external authentication providers. Your session and digital passport live in your browser’s local storage. We store only your email, passkey, tier, and enrollment date.
What is the Digital Passport?
Your Digital Passport is a native HTML5 membership card displaying your passkey, a sovereign seal matrix, tier status, and enrollment date. It is generated in your browser and stored offline — valid without a network connection.
What are Special Editions?
Special Editions are four permanent anchor publications — The LUXERNN Index, Sovereign Manifesto, Haven Atlas, and Century Compass. They are continuously verified and refreshed, forming the backbone of the corpus.
Can I reproduce or cite LUXERNN content?
You may privately read and reference content. Public reproduction, redistribution, commercial deployment, or derivative works require written authorisation. See our IP & Anti-Cloning policy for the full enforcement protocol.
What is Jet Mode?
Jet Mode is an OLED-optimised display setting that renders the Atelier in a pure-black, minimal interface for low-light reading and reduced power consumption on OLED screens.